Lifeskills – The Art of Being Assertive

Many of us find it difficult to say no. This often results in us being weighed down with extra work and ultimately feeling under pressure and undervalued. This introductory workshop aims to provide you with the basic skills to be more assertive, to ensure that your opinions are counted and that you can take control of your work/life balance.

Topics Covered

• What is assertiveness?
• Aggressive/submissive behaviour
• Body language and personal space
• Voice elements
• Three steps to assertive behaviour