Soft Landings in Practice

This talk will start with an overview of the Soft Landings process and will then look in detail at the Performance Gap from the perspective of balancing Architectural and M&E strategies. Using examples of key learning from a wide range of post-occupancy evaluations, the evidence will show a large number of scenarios where articulate and well-designed architecture would have removed the need of over-zealous services, or poorly considered controls.

The talk will help focus on design strategies which are well-conserved from the use and maintenance perspective and provide a balanced view of what constitutes good architecture and effective and efficient services, showing both good and ‘lesson learned’ examples for daylighting, ventilation, heating and cooling in non-domestic buildings.